Privacy Statement

Effective Date: 4/28/25

Welcome to Head2Soul. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website at https://www.head2soul.net or engage with our services.

1. Information We Collect

We collect two types of information:

Personal Information You Provide:

Your name, email, phone number, and other details submitted via forms or emails
Information related to appointments, wellness services, or trauma-informed support
We handle all trauma or health-related information with utmost care and confidentiality, aligning with HIPAA best practices even though we are not a covered entity.

Automatically Collected Information:

IP address, browser type, access times, referring website addresses
Website usage patterns via cookies or analytics tools

2. How We Use Your Information

We use your information to:

Schedule and confirm appointments
Provide therapeutic and coaching services
Respond to inquiries and deliver support
Share updates, resources, and news (you may unsubscribe at any time)
Improve the function and accessibility of our website

3. Cookies and Analytics

We use cookies to enhance your user experience and analyze website usage. You can disable cookies in your browser settings. No cookies are used to store sensitive or health-related data.

4. Sharing of Information

We will never sell or rent your information. We only share your data when:

You provide explicit consent
Required by law (e.g., subpoena or legal investigation)
Necessary to perform business functions with trusted partners (e.g., hosting, appointment tools)

All vendors we use are contractually required to maintain confidentiality and protect your data.

5. Security of Your Information

We implement reasonable technical and physical security measures to protect your data. However, no online system is 100% secure. You use the site at your own risk.

6. California Privacy Rights (CCPA)

If you reside in California, you may request to:

Access the personal data we hold about you
Request deletion of your data
Know what information we collect and how it's used

To submit a request, please contact us using the details below.

7. Third-Party Links

Our site may link to third-party websites (e.g., wellness resources, partners). We are not responsible for their privacy policies. Please review their terms separately.

8. Children's Privacy

Our services are intended for adults aged 18 and over. We do not knowingly collect information from children under 13. If we discover that we have inadvertently collected such information, we will promptly delete it.

9. Changes to This Policy

We may update this policy periodically. Updates will be posted here with a new “Effective Date.” Please check back regularly to stay informed.

10. Contact Us

If you have questions or would like to exercise your privacy rights, contact: Head2Soul

West Hollywood, CA (Mobile services across Los Angeles County)
Email: Dr_erica@head2soul.net
Phone: 323-213-9553
Website: https://www.head2soul.net